Kirkia 11 considers the protection of every member's personal information a fundamental responsibility. On this page, we clearly outline what data we collect, why we collect it, and how we keep it secure.
All your data is stored on servers protected by the highest standard of encryption.
Your data is never sold or rented to any third party.
You have the right to view, correct, or request deletion of your personal data.
Every piece of data we collect — and the reason we collect it — is clearly explained on this page.
Welcome to the Kirkia 11 platform. This Privacy Policy explains what Kirkia 11 does with your personal data, why it does so, and how securely that data is kept.
Millions of people across Bangladesh place their trust in us — and data protection is the cornerstone of that trust. Registering with Kirkia 11 means entering into a relationship with us, and that is a relationship we will never betray.
This policy applies to Kirkia 11's website, mobile app, and all associated services. By using any Kirkia 11 service, you are deemed to have accepted this policy.
📌 In brief: Kirkia 11 uses your data solely to provide services — never to sell it. For any data-related queries, email us at support@kirkia11.net.
Kirkia 11 collects two types of information — what you provide directly, and what is generated automatically as you use the platform.
| Data Type | When It Is Collected | Required? |
|---|---|---|
| Full Name | At Registration | Yes |
| Mobile Number | Registration & OTP Verification | Yes |
| Email Address | At Registration | Yes |
| Date of Birth | Registration (age verification) | Yes |
| NID / Passport | KYC Verification Period | On Withdrawals |
| Payment Information | Deposit / Withdrawal | In Transactions |
The following information is collected automatically while you use Kirkia 11:
Kirkia 11 is fully transparent about every reason your data is used. Each purpose is explained in plain language below.
❌ What we don't do: Kirkia 11 does not sell your data to advertisers, data brokers, or any other business. You can unsubscribe from promotional emails at any time.
Kirkia 11 works with a number of trusted third parties to carry out normal service operations. However, all such sharing is strictly controlled and limited.
| With Whom | Why | What Data |
|---|---|---|
| Payment Processors (bKash, Nagad, Bank) |
To Complete Transactions | Payment Information Only |
| KYC Provider | To verify your identity | NID / Passport Information |
| Technical Infrastructure | Server & Hosting | In encrypted form |
| Legal Authorities | By Court Order | Regulatory-Specified Data |
| Licensor | Regulatory Obligations | As per regulatory standards |
Your data is never shared with anyone outside the list above. Kirkia 11 has a Data Processing Agreement (DPA) in place with every third-party provider.
Kirkia 11 uses cookies on its website. Cookies are small data files stored in your browser that help recognize you on your next visit.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working.
📱 On the mobile app: The app uses device IDs instead of browser cookies. You can limit tracking by enabling "Limit Ad Tracking" in your phone's settings.
Kirkia 11 employs internationally recognised security measures. The key protection layers are outlined below:
We take every possible measure to protect your data, but no system on the internet is 100% risk-free. That's why we also encourage you — use a strong password and never share your login credentials with anyone.
Kirkia 11 believes every member has the full right to control their own data. Your rights are outlined below:
You can request to see what personal data we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data when closing your account.
You can request that we stop using your data for specific purposes.
You may request a download of a copy of your personal data.
You may opt out of promotional communications or object to specific data processing activities.
To exercise any of these rights, email us at support@kirkia11.net. Requests are typically processed within 30 days. Where legal obligations apply, full deletion may not always be possible — in such cases, you will be informed of the reason.
Kirkia 11 retains data only for as long as necessary. Below are the retention periods for different types of data:
💡 Inactive Accounts: Personal data from accounts inactive for more than 2 years is securely archived. You may request deletion at any time by sending us an email.
Kirkia 11 strictly enforces an 18+ policy. No one under the age of 18 may register on the platform, and we do not knowingly collect or store data from minors.
If a minor registers by mistake and this comes to our attention, that account and all associated data will be deleted immediately. If you are aware of any minor using Kirkia 11, please let us know.
Kirkia 11 may update this Privacy Policy in response to changes in technology, law, or business practices. For significant changes:
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you have the option to close your account.
📧 Contact: For any privacy-related questions, requests, or complaints, email us directly at support@kirkia11.net. Our data protection team aims to respond within business days.
Six Reasons Our Data Protection Leads the Industry
Every byte of data travelling between your device and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.
Kirkia 11 holds international ISO 27001 certification in information security management, maintained through annual third-party audits.
Kirkia 11 never sells your data to advertisers, data brokers, or any third-party business — that is our commitment.
You have the full right to view, correct, download, or request deletion of your personal data — at any time.
In the event of a data security breach, all affected members will be notified via SMS and email within 72 hours.
Data is not retained beyond what is necessary. Once the defined retention period expires, it is securely and automatically deleted.
Trusted by over 500,000 members with ISO 27001 certified security. Register today.
Direct Answers to Two Important Questions